Monday, January 10, 2011

Reynolds Service Tech is GM "World Class"


L to R: Steve Franklin, GM District Aftersales Manager, Frank Luisi, Michael
Gordon, GM Zone Manager Aftersales, Dealer Don Reynolds


The cookout was sponsored by Autosquare Collision Center

L to R: Kevin McCorry Service Director, Frank Luisi, Dealer Don Reynolds

Reynolds Buick GMC Isuzu has a very special announcement on behalf of one of our service team members- we are pleased to announce that technician Frank Luisi has recently achieved GM World Class Technician status.

GM Goodwrench service technicians across the nation complete extensive GM training to earn the status of Mr. Goodwrench, “the one and only GM expert.” Some GM technicians, like Frank Luisi, take over 450 hours of training to reach an even higher level of expertise – a GM World Class Technician. Of the 60,000 service technicians nationally, Frank Luisi is one of 1,495 World Class Technicians.

“It takes a lot of commitment and hard work to earn the World Class distinction,” says Don Reynolds, president of Reynolds Buick GMC Isuzu. “Frank Luisi has completed more than 450 hours of training and has earned Master Technician and ASE certifications in various vehicle specialty areas along the way.”

A GM service technician can earn World Class status in the mechanical and/or body areas. “Once achieved, the technician positions themselves as one of the most knowledgeable in their field and serves as a role model for all GM Goodwrench technicians,” says Tim Murray, director, GM Dealer Service Support.

Frank was honored at a special service department recognition cookout sponsored by Autosquare Collision Center of West Covina. GM representatives Steve Franklin and Michael Gordon were on hand to present him with the award.

Reynolds Buick GMC Isuzu is proud to of each and every member of our award winning service department, but we would especially like to thank Frank Luisi for his hard work and dedication in acheiving GM World Class Technician status, and for his commitment to provide superior service to all Reynolds customers.

Reynolds Buick GMC Isuzu is a family owned dealership delivering superior sales and service experience since 1915. Our service department weekdays until 6:00 and Saturday to 3:00 and can be reached at 626-966-4461. Our website is www.reynolds1915.com, and we can also be found on Facebook and Twitter.